THE CUSTOMER REALITY CHECK
Promises made.
Truth checked.
Know what was promised, what shipped, and what your customer can actually use.
AGENT PIPELINE
Replayed reference trace · no AI calls
Reference mode replays the same four steps with hand-labelled fixtures and template drafts. Nothing is sent to a model.
- 01Queued
Triage
Classify and route every source
Reference fixture · no AI call
- Latency
- —
- Tokens
- No model call
- 02Queued
Extract
Find promises with exact quotes
Reference fixture · no AI call
- Latency
- —
- Tokens
- No model call
- 03Queued
Decide
Deterministic delivery policy
Deterministic rules · no AI
- Latency
- —
- Tokens
- No model call
- 04Queued
Explain
Explain, draft and nudge. Never decides.
Template drafts · no AI call
- Latency
- —
- Tokens
- No model call
Cited quotes 0
Quotes appear here as each model cites its sources.
Verdicts and guardrails
Deterministic verdicts and guardrail results appear here.
Active commitments 5promises to keep
Need your attention 3worth a closer look
Verified delivered 1backed by customer evidence
Evidence sources 6every claim has a trail
The commitment ledger6
Northstar / Snapshot: September 13, 2026
COMMITMENT / OWNERDUEREALITY CHECK
“Delivered” requires customer-specific evidence. Always.